🔒 Your Data

Privacy Policy

This policy describes what personal information we process and on what legal basis. Last updated: January 2026.

1. What we collect

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Account data: Name, date of birth, address, email address, phone number.
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Verification data: Photo ID, proof of address and, where applicable, proof of payment.
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Transaction data: Deposits and withdrawals, gameplay history, bonus usage.
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Technical data: IP address, device type, browser and timestamps.

2. Purpose and legal basis

PurposeBasis
Operating your gaming accountPerformance of our contract with you
Identity checks and anti-money-launderingLegal and regulatory obligation
Fraud prevention and platform securityLegitimate business interest
Marketing emailYour express consent — withdrawable at any time

3. Retention and disclosure

Account and transaction records are retained for at least five years after an account is closed, as gaming and anti-money-laundering rules require. After that they are deleted or anonymised.

We disclose data only to payment processors, verification providers, game studios and the licensing authority, and only to the extent each needs it. We do not sell personal information.

4. Your rights

  • Access the personal information we hold about you.
  • Have inaccurate information corrected.
  • Request deletion, where no legal retention obligation applies.
  • Withdraw consent to marketing at any time.
  • Receive your data in a structured, commonly used format.
  • Complain to the Office of the Privacy Commissioner of Canada.

Send requests to [email protected]. We respond within 30 days.

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