🛡️ Protection and Control

Responsible Gambling

Gambling is entertainment, not income. Realz provides tools to set boundaries before you need them — and the sooner they are set, the better they work.

Tools in your account

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Deposit limit: Daily, weekly or monthly. Reductions apply immediately; increases take effect after a 24-hour cooling-off period.
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Loss limit: A ceiling on net losses over the period you choose.
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Session limit: Automatic sign-out after your chosen playing time.
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Reality check: A pop-up showing elapsed time and current balance at an interval you set.
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Time-out: A lock from 24 hours to 6 weeks, available at any moment.
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Self-exclusion: From 6 months to permanent; it cannot be reversed during that period.

All settings live under “Responsible Gambling” in your account. Support will configure them on your behalf if you prefer.

Recognising the warning signs

Problem gambling develops gradually. Take these signs seriously:

  • You play longer or stake more than you intended.
  • You try to win back losses with further bets.
  • You borrow money to gamble, or hide the fact that you gamble.
  • Work, sleep or relationships suffer because of it.
  • You feel irritable or restless when you are not playing.

If more than one of these applies, set a limit or a time-out — and speak to one of the services below.

Help in Canada

ServiceContact
ConnexOntario1-866-531-2600, free and confidential, 24/7
Gambling Support BC1-888-795-6111
AGLC GameSense (Alberta)1-866-332-2322
Gamblers Anonymousmeetings across every province
Protecting minors
Gambling is restricted to 19+ in most provinces and 18+ in Alberta, Manitoba and Quebec. If children use your device, install filtering software and never share your login details.

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